Personalize · TeraAgent
An AI concierge that only knows your places.
TeraAgent is an AI chat concierge for your website and tours. It answers visitors’ questions from your own content, not the open internet, in the personas and tone you set.
What it does
The kit
- 01
Answers from your content
The agent answers from the knowledge you give it, so it talks about your places, not someone else’s.
- 02
Personas
Give each agent one or more personas, each with its own tone, language and expertise, and let visitors switch between them.
- 03
Topics to guide the chat
Set topic trees so visitors can follow a structured conversation, as well as asking freely.
- 04
Video suggestions
The agent can recommend videos alongside its answers.
- 05
Learns from feedback
Visitors rate answers with a thumbs up or down, and that feedback changes which knowledge is used next time.
- 06
On your site
Embed the agent on a tour or on a TeraSites page, where chat runs through a proxy so the agent’s endpoint stays hidden.
- 07
Analytics
See how visitors use each agent in its own analytics page.
Who uses it
Four ways in
- CVBs →
Answer the same visitor questions around the clock, from your own listings and guides.
- Luxury Hotels →
A concierge in your tone that answers guests from the hotel’s own information.
Part of the loop
Works with
- TeraSites →
Chat runs on your microsites through a secure proxy.
- TeraTranslate →
Agent content can be translated with the rest of your content.
- TeraTrips →
The trip planner speaks with your agent’s persona.
Questions
TeraAgent, answered.
What is TeraAgent?
TeraAgent is the AI concierge of the Tera ecosystem. It answers visitors’ questions from your own content, not the open internet.
Where does it get its answers?
From the knowledge you give it. It is grounded in your content rather than general web results.
Can it match our tone?
Yes. Each agent can have several personas, each with its own tone, language and expertise.
Can we put it on our website?
Yes. It can be embedded on a tour or on a TeraSites page.
Is TeraAgent available now?
TeraAgent is in beta. We set it up with each client and add knowledge together.
See TeraAgent on your own places
Book a Demo